Delete "You'll receive your tickets in another email"

[xrossglobalgroup]

In the confirmation emails that customers receive the line “You’ll receive your tickets in another email.” is automatically printed below the box with financial information. We do not have to send tickets to our clients, because we simply write their names on the list when they come to our events or trips. Also, whenever somebody has a ticket often s/he reports himself to the museum (or other venue / destination) we visit, whereas they have no clue what to do with a ticket from our company. After all, we go there as a group and arrange 3rd party tickets together. So my question is, how can we jsut get rid off this line in the confirmation emails. It just costs us too much time answering questions from clients.

[Geoff B.]

Good evening and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

how can we jsut get rid off this line in the confirmation emails. It just costs us too much time answering questions from clients.

You could apply the following snippet in the functions.php file of your theme (without the PHP tag at the top): https://gist.github.com/niconerd/6a4e221eedf54d4d292e43bb3f68485f#file-functions-php

Let me know how that goes.

Best regards,
Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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