Delete my account

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  • July 18, 2017 at 6:39 am #1322585
    Sergi MMX
    Participant

    We have used one of you paid plugins, but as we are not using it any more, I want to delete my account. How do I do that?

    July 18, 2017 at 3:20 pm #1322937
    Caroline
    Member

    Hi Sergi,

    Thanks for reaching out. While we’re sorry to see you go, we can certainly do our best to assist here–would you mind sending us a quick email with the details of your request and your account username? (Please select the option “Help accessing my account” from the drop-down menu to display the full email form.) One of our support team members will follow up to begin the process as soon as possible.

    Thank you!

    July 19, 2017 at 12:40 am #1323137
    Sergi MMX
    Participant

    Ok, done, Caroline!
    Thanks!

    July 19, 2017 at 2:57 pm #1323575
    Caroline
    Member

    Hi Sergi,

    Perfect–we’ve received your message and have followed up with you directly! 🙂 I’m going to go ahead and close this thread out so that we can continue our conversation via email. Thanks so much!

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