default message "install latest version of the Events Calendar."

[Julia Thun]

Hello,
My plugin “the events calendar” is not working anymore.

Following message appears on top of my dashboard:

“To begin using Events Calendar PRO, please install the latest version of The Events Calendar.”

Problem is that I did install the latest version already. – Any ideas? I Think there is a conflicz with latest version of calendarpro

Greetings
Julia

[Geoff B.]

Good evening Julia and welcome back!

Thank you for reaching out to us. We are sorry to hear about the plugin not working for you anymore.
We will gladly try to assist you on this topic.

After a quick glance at your system information (thank you for that), it appears that:

1. You do not have the latest version of the<b> </b>Events<b> </b>Calendar Pro. Your version is at 4.0 whereas the most current version is 4.05. Perhaps there is an issue with the license key entered under Events > Settings > Licenses ? Either way, you can always download the latest version of the plugin straight from your Account page on this site. Once the plugin updated, hopefully everything will work properly again.
2. You are still using Event Rocket. Although that might still work it is no longer supported since version 4.0

Let me know if that helps.

Have a great day!

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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