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  • Author
    Posts
  • #1355308
    Matt Snyder
    Participant

    hello my default layout for calendars is not loading but if I use a short code it will load the events as needed. Any idea what could be causing this issue? https://flayld.org/events/list/

    #1355500
    Patricia
    Member

    Hey Matt,

    Thank you for reaching out to us! I’m very sorry about this issue you are experiencing, let me help you to solve it!

    When I access your events page using the default calendar URL: https://flayld.org/?post_type=tribe_events I get a database connection error.

    If you recently changed your domain name, a database inconsistency after the migration may be cause of the issue you are experiencing.

    I would suggest you to run a new complete database search-replace to change all occurrences for the old URL to the new URL. You will find further information about how to solve this issue here.

    I hope this helps you get started! Let me know if you need anything else in the mean time and I’ll be happy to assist!

    Best regards,

    Patricia

    #1356003
    Matt Snyder
    Participant

    Is it strange that only the events calendar is getting this error as the rest of the site is working and also that this was working a few days ago?

    #1356040
    Patricia
    Member

    Hi Matt,

    Do you mind to send us a copy of your database via private reply so I can run some tests from here?

    The most common way to access your database is by using a tool called phpMyAdmin, so I would suggest you to follow the steps mentioned in this article to export it.

    If you are having problems to export your database, I would suggest you to contact your hosting provier to help you with this task.

    Thanks!

    Patricia

    #1366564
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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