Day and week views empty

[Brad Mitchell]

I’m the developer of two nearly identical sites that use most of the same plugins and the same theme. One is fairly new so it doesn’t have many events. The other site has thousands of events.

Recently the larger site started returning no events on the day and week views. The month view shows all events correctly.

I’ve tried:
– Copying the theme used on the smaller (working) site to the larger site
– Temporarily removed the “tribe-events” folder from the theme
– Updated WordPress and all plugins on both sites to the latest versions
– Temporarily disabled all plugins except Tribe events and re-enabled them one-by-one, reloading the day view after enabling each plugin
– Enabled WP_DEBUG; it shows no errors for tribe events

[Brad Mitchell]

This reply is private.

[Andras]

Hello Drew,

Thanks for using our plugins! Man, I’m so sorry about the frustrating issue. I looked at your site and indeed, it is a curious issue. So let’s try to get to the bottom of this.

If I understand correctly, then you have already tested the site with a default theme and all plugins deactivated (except for The Events Calendar) at the same time and that didn’t yield any resolution. Is that correct?

When I looked at your empty day view I by chance switched the day in the search bar, and boom, it loaded the events. Same happens if you simply hit the search button after you land on the empty page.

I still couldn’t make sense of this. Looking at you plugin list gave me a hunch. You have a caching plugin installed, and the cached pages still might be served when the plugin is switched off.

So as a first try emptying the plugin and the browser cache and see if that brings back the events.

Also, funnily the Day view doesn’t show up in the dropdown. So check your setting under Events > Settings > Display tab whether the day view is enabled or not.

If it still doesn’t work then we’ll look further. I’m so much looking forward to your response!

Cheers,
Andras

 

[Brad Mitchell]

This reply is private.

[Andras]

This reply is private.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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