Dates on Email Tickets Are Wrong

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  • #60502
    janpp
    Participant

    Hi,
    I’ve implemented Events Calendar Pro and WooTickets with recurring events and now I’m confused whether recurring events are supported in the current version or not. Everything looks perfect except the dates on tickets received by email are always the date of the mother events that’s set up as recurring.

    Please advise.
    Thanks!

    #60583
    Barry
    Member

    Hi!

    Recurring events are not yet supported by WooCommerce Tickets.

    If you do set up tickets for recurring events (and you can) they will apply to all events in the series – so one way of working around this would be to set up multiple tickets and set the start/end sale dates appropriately for each ticket (so that each one corresponds to a single recurring event instance). You would also have to take care of details such as the date/time printed on the tickets with some careful customization work.

    That is of course just one way of working around this limitation – officially though there is no ‘native’ support of recurring events.

    #980394
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 3 posts - 1 through 3 (of 3 total)
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