Date showing in Google

[Linda]

Hi

In the Google search results my calendar has started showing a date, the problem is this is a past date:

1 Feb 2016 – Check out what’s on throughout the year……..

This happened after I upgraded to Version 4.0.5

How do I remove this?

Previously it was also displaying the next three events in the search results, how can I get this back?

Many thanks in advance for your help

[Linda]

This reply is private.

[Geoff B.]

Good evening Linda and welcome back!

Thank you for reaching out to us.

We are sorry to hear about the Google issue you have been experiencing.
I would love to help you with this topic.

But before I can do that, I just want to make sure I understand the issue correctly.

I went ahead and I did a Google search with the suggested string.
Unfortunately, I am not getting the 1 Feb 2016 result 🙁

That is probably “normal” considering that Google results will vary greatly from one physical location to the other.

But, that being said, I believe that the issue might be caused by the fact that the upcoming event at the top of the list actually starts on February 1st (Snowdrops at Kingston Lacy). Perhaps this is what is confusing Google ?

As a first troubleshooting step, could you please provide us with your system information in a private reply ? (following the instructions found in the link)

If you are able to, I would also love a screenshot of the faulty Google results (via dropbox, Google Drive, etc..)

Best regards,

Geoff B.

 

[Linda]

This reply is private.

[Linda]

This reply is private.

[Geoff B.]

Good afternoon Linda,

Thank you for the system information.

As to the timestamp located before the summary, I did a bit more research into the topic.
It turns out that the date in question can be determined in a couple of ways depending on what the Google crawl engine sees when they scan the page.

I also believe that there might be some per user caching at stake because for the same exact query the timestamp I get is 5 days ago, which coincides with the first time I did that query.

A quick test you could run is to ask somebody else in your neck of the woods to run the exact same search and see what result they get.
Preferably that person should not share the same Internet Connection as you do.

In other words, this does look like a Google side issue and not something related to the latest update of our plugins.
As you might know, Google changes its ways on an almost daily basis.

Let me know what you find out.

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

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