Date of birth field during checkout process

[ablesocial]

Because of the nature of the event (wine tasting), I have to ask ticket buyers to enter their date of birth when purchasing a ticket. How can I do that? I purchased the Events Calendar Pro plugin thinking I could do it with “Additional Fields” but it does not seem to be possible. Please assist me. Thanks.

[Kelly]

Hi, ablesocial. I definitely understand why this would be important to you.

The checkout process is handled by the WooCommerce plugin, not The Events Calendar, so that’s why the fields aren’t helping.

Unfortunately, this is not really our area of expertise. The WooCommerce Tickets plugin allows integration between The Events Calendar and WooCommerce. Whatever options are available to you in the WooCommerce checkout should also be available for the event tickets you create.

That said, we do know that in the past people have had success with a third-party plugin that provides similar functionality. See this thread for details: https://tri.be/support/forums/topic/adding-extra-names-when-multiple-tickets-are-purchased/#post-46080

If you do decide to investigate it, please understand that we can’t offer support for it directly; you would need to work with that developer. Also, it was written for an older version of our plugin, so it may fail in unpredictable ways if it hasn’t been updated.

Hope that helps!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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