Date and time fields missing in "Add New Event" form

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  • Author
    Posts
  • #41145
    garumc
    Participant

    They were there and I added a couple of new events. All of the sudden – no way to enter date/time in a new or existing event. This happened with the free version. So I went ahead and bought and installed Pro. It is installed and working except still no date/time fields. The tow events I have do display date/time publicly.

    #41221
    Barry
    Member

    Hi garumc,

    Can you try our standard troubleshooting steps here?

    • Please ensure that your Modern Tribe plugins are up-to-date and in-synch … for instance if you are using The Events Calendar 2.0.11 you must also use Events Calendar PRO 2.0.11
    • Deactivate all other plugins and change your theme to a default, unmodified one such as Twenty Eleven or Twenty Twelve
    • Now test to see if the problem still exists
    • If the problem has been solved by these steps, start reactivating everything one-at-a-time, testing at each point to see if the issue has returned
    • If the issue does return, take note of whichever plugin (or theme) you reactivated immediately before it started again – it’s likely there is a conflict with this item

    Does that help?

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