Help Desk

Data processing and protection policy & processing?

  • | Permalink

    Hi, I am an existing customer based in Europe. With new data protection rules coming in this year, I would like to know how your Events and Ticketing Pro software processes customer data. Are you EU GDPR compliant? Please send me any info/links on your position as it is important for me in purchasing future licences from you. Many thanks.

    Posts: 4028
    | Permalink

    Hi there

    At this time, we have no policy because we do not handle the merchant processing. For that, we rely on website owners also installing an e-commerce plugin. We currently support WooCommerce or Easy Digital Downloads. Read more about each option’s features and payment gateways. We do not actively store records of ticketholders, as that would be entirely stored on the clients’ websites.

    Is there anything else I can help you with?

    Thanks
    Courtney 🙂

    | Permalink

    Thank you Courtney for the clarification.

    Posts: 4028
    | Permalink

    Happy to help. Let us know if we can assist with anything else.

    Thanks
    Courtney 🙂

I Would like to:



Subscribe to Updates


Leave a Reply



Status:

Need to share a file or image? You can upload images to any of the following sites, then share the image URLs in your thread: Imgur, Flickr, CloudUp. To share code, please consider using Gist.

Create New Topic





Need to share a file or image? You can upload images to any of the following sites, then share the image URLs in your thread: Imgur, Flickr, CloudUp. To share code, please consider using Gist.