Customize Ticket E-mail

[John]

Hey,

Is there anyway to add information to the ticket email? I would like to be able to add the Venue name, address, and ticket price at minimum. My ticket form is being used on a page and not an event post. I see that I should be editing tickets/email.php but what am I pulling from if I am using the tickets on a page?

Thanks for the help

[Nico]

Hey John,

Thanks for getting in touch with us!

You are right about the template tickets/email.php, this is the one used to send the tickets out. Now regarding the extra information you want to add, that can be stored in custom fields or maybe in the page excerpt. Once that’s added you’ll need to create a template override of the tickets/email.php file and add the custom code needed to pull this information from the page (more info on how to do this in our themer’s guide).

Another option is to hook to the tribe_tickets_ticket_email_ticket_bottom action. I guess it depends on where you need to place this information.

Please let me know if this helps,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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