Customising ticket

[Timothy]

Dear The Events Calendar,

I recently purchased Event Tickets Plus and am hoping to be able to personalise the ticket that is sent out to my customers. Specifically, I would like to include sponsors on the ticket itself.

If you could let me know how to customise my tickets in this manner that would be great.

Thanks.

[Geoff B.]

Good evening Timothy and welcome to the Events Calendar Support forum!

Thank you for reaching out to us.
I would love to help you with this topic.

The good news is that our plugin is built in a way that allows customizations.

This is achieved by a combination of things. You might want to read our Themer’s guide to get a sense of how that works.

As you will see, there is a full section on how to customize tickets.

Let me know if that helps to get you started on the right track.

Have a great day!

Geoff B.

[Timothy]

Dear Geoff,

thanks for your reply.

I’ve just been looking at the themer’s guide and found the template email code that I could edit to change the ticket appearance.
Would it be possible to have a customised ticket for each event though? Or is it only possible to customise the default?

Thanks,

Tim

[Geoff B.]

Good evening Tim,

Thank you for writing back.

I’m glad you found where to edit the email template.

Would it be possible to have a customised ticket for each event though?

The short answer is yes, it would probably be possible to code this as a template customization by adding conditionals in your code to tackle the different tickets you have.

With that in mind, just to set expectations, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues. We unfortunately do not provide complete support for customization.

Additionally, you might want to look into casting your vote or comments on a very similar feature request found in our User Voice forum: https://tribe.uservoice.com/search?filter=ideas&query=custom%20ticket

Best regards,

Geoff B.

 

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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