Customise Ticket Email

[Hassan Jiwani]

also the event image i would like to centerise

[Victor]

Hi Hassan!

I can see the images being centered in my own installation. Did you make any changes to the email template I sent?

That can also relate to the email client you are using. Which email client are you experiencing the images not being centered in? Could you try using a different email client and see if there’s any difference?

Let me know about it.

Regards,
Victor

[Hassan Jiwani]

Its centered in the email, the image i sent you was when you download as a PDF.

[Victor]

This reply is private.

[Hassan Jiwani]

This reply is private.

[Victor]

This reply is private.

[Hassan Jiwani]

This reply is private.

[Victor]

Hi Hassan!

I’m glad it worked out for you!

If you want to hide the number of available tickets, you would have to make a template override of the tickets.php template file located at /wp-content/plugins/event-tickets-plus/src/views/wootickets/ similar to what you did with the email template file and following the steps provided in our themer’s guide.

I hope it helps! Is there anything else I can help you with? Let me know.

Best,
Victor

[Hassan Jiwani]

Dear Victor,
Ive tried several things,
but the event tickets on the PDF version is appearing on 2 pages.

Anything i can do to fix this?

[Victor]

Hi Hassan!

Thanks for following up.

I’m mostly sure that is caused by the size of the ticket email header image being too tall.

Please try uploading a shorter version of that image to make it fit in only one page and see if it works.

Let me know about it.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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