Customise the Ticket Email Post date Home › Forums › Welcome! › Pre-Sales Questions › Customise the Ticket Email This topic has 2 replies, 3 voices, and was last updated 10 years, 1 month ago by Support Droid. Viewing 3 posts - 1 through 3 (of 3 total) Author Posts March 17, 2016 at 4:27 am #1090188 MichaelParticipant Hi, The guidelines on how to customise the ticket email aren’t that great. Can you please tell me where to place the email.php file in my child theme folder so that it will override correctly. Regards, Michael March 17, 2016 at 1:38 pm #1090577 GeorgeParticipant Hey Michael, Thanks for reaching out. You would create the custom version of the file at this location inside your child theme: [your-child-theme]/tribe-events/tickets/email.php I hope this helps! If not, can you elaborate on the specific things I might be able to help clarify here? I’ll respond to those details. Thank you, George April 1, 2016 at 9:35 am #1097074 Support DroidKeymaster This topic has not been active for quite some time and will now be closed. If you still need assistance please simply open a new topic (linking to this one if necessary) and one of the team will be only too happy to help. Author Posts Viewing 3 posts - 1 through 3 (of 3 total) The topic ‘Customise the Ticket Email’ is closed to new replies. → Please verify your API key is correctly entered on the settings