Customise emails after ticket purchase

[Tasha]

After customer purchases ticket (via WooCommerce), they receive an email. Where is this template? Is it possible to edit it to include event finish time and to add a custom message?

Also, this sends from the site admin email but I’d like to send it from another email address? Is this possible?

[Hunter]

Hey Tasha,

Thank you for picking up Event Tickets Plus and welcome back to the premium plugin forums! Customizing the emails that get sent out once a user has RSVPd and/or purchased a ticket can be done by creating a template override.

Our Themer’s Guide is the best resource we have on the matter. I also like to share this Customizing WordPress #1 – How To Create A Child Theme by LevelUpTuts YouTube video as it’s essentially the same process.

Please let me know how things go and if you come up with ideas on how the plugin(s) can be improved, submit your requests to our UserVoice Feature Ideas page.

Please note that we are fairly limited in terms of providing support for custom themes and plugin by other authors in addition to general customizations – but holler if you get caught up along the way and I’ll see what I can do. Review our What support is provided for license holders? Knowledgebase article for complete details.

Cheers

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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