Custom single-event.php not loading on mobile

[jwwalker]

Hi,

I’ve created a custom single-event.php to add some functionality and it works fine on desktop browsers. It’s at /theme/tribe-events/single-event.php

However, this is not loaded when viewing on a mobile, meaning that the extra functions I created are not showing up. Do I have to create a separate custom file for mobile, and if so which one is it?

Many thanks,
James

[Barry]

Hi James,

Difficult to say without being able to see it – does everything work when you use the default single-event.php template?

[jwwalker]

Hi,

Thanks for the reply. Turns out it was the Jetpack mobile add-on interfering. I fixed the problem by checking if the user is on a mobile with the function jetpackme_is_mobile().

By the way, your SSL cert for this website expired yesterday so I just got an error when logging in to post this reply.
Regards,
James

[Barry]

By the way, your SSL cert for this website expired yesterday so I just got an error when logging in to post this reply.

Yes we’re aware of that and will hopefully have this fixed shortly – apologies for the inconvenience and any alarm it caused in the interim.

Turns out it was the Jetpack mobile add-on interfering. I fixed the problem by checking if the user is on a mobile with the function jetpackme_is_mobile().

There are a few areas where, regrettably, Jetpack interferes – but in this case it sounds like you figured out a solution (and thanks for sharing it). I’ll go ahead and close this thread.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts