Custom Re-ordering of Tickets

[Kaylan]

Hi,

My client wants the tickets to appear in a specific order. It isn’t alphabetical or anything easy, of course.

I have a custom product ordering plugin for WooCommerce which makes the tickets appear in the correct order on the back-end, but it isn’t affecting front-end view.

Is there an easy way to make this happen?

Thanks!

[George]

Hey Kaylan,

Thanks for reaching out. There unfortunately isn’t a way to do this without getting under-the-hood and tinkering with our plugin code directly, which is a level of customization we are not able to help with (read more here: https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/)

I’m sorry to disappoint! I would encourage consulting with the support team of that “product ordering plugin for WooCommerce” that you mentioned—perhaps they can shed some light on how, exactly, their plugin applies the custom ordering and if it is admin-only by design.

Sincerely,
George

[Kaylan]

Ah, well – darn!

Can I throw in a vote for having you guys add that as a feature somewhere down the line? 🙂

I know the Product Ordering thing works on the front-end and not just back-end, there’s just something off with the ordering of the tickets.

Thanks!
-Kaylan

[George]

Absolutely, Kaylan — I’m sorry to disappoint about the lack of this feature for now, but have noted your vote for it here. We pay close attention to what customers frequently ask us, and just yesterday I had two separate threads including this one where customers wanted more control over the order of tickets’ displaying on the front-end.

So this may indeed become a feature in our plugins at some point. I will be honest and can say that there is nothing planned on the near horizon, but stay tuned to plugin updates and releases to see what features make it into the plugins.

Thanks!
George

[Author]

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