Hi Jeremy,
Thanks for reaching out.
We are unfortunately not able to help with custom coding. 🙁 Please read this page to learn more about this → https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/
With that being said, I would recommend that you do the following:
• Copy the complete, un-edited custom files you are referring to into separate Gists at http://gist.github.com
• Share links to those Gists here in your replies.
While we cannot help with custom coding, and unfortunately will likely not be able to identify the specific reason the code isn’t working, I am happy to at least try and take a look to see if there’s anything obvious I can recommend that might help.
In the meantime, if you need custom development on your site, you would have to write new custom code or hire a professional developer to do it for you. We have a list of great developers here → http://m.tri.be/18k1 (and have no affiliation with any of these folks—they’re simply some well-respected names in the community that we’ve compiled to share in situations like this one).
Let me know if you can provide a link to those Gists as described above; I’ll take a look and see what I can recommend!
Thanks,
George