Hi, Elza.
Sorry you’re experiencing this.
We’ve seen a variety of issues related to this. I’ll share what I’ve seen:
1)
Sometimes the message can display as an error but there actually aren’t any new events to import. Might this be your issue?
2)
Apparently this fixed the issue for another user:
- Unlink your site from Facebook. You can do this under Events > Settings > API (screenshot)
- Remove the application authorization in your Facebook account. (In Facebook go to Settings > Apps, find there Event Aggregator and click on the ‘X’ to remove it (screenshot)
- Re-establish the Facebook authorization and token