CSV upload only adds 6 events

[Josh Holmes]

Hello

I am looking at your plugin for a client and have been testing it out.

I have tried to upload a CSV (of 108 events), I can map the fields out (which is a bit of functionality that I love). However after the import process only 5 or 6 events have been added. When I go to history there is a red icon which say import failed but no more information.

Please can some one help me rectify this so that I can test out your great plugin.

Thanks

Josh

[Nico]

Hey Josh,

Thanks for getting in touch with us, and sorry to hear about this issue 🙁

Although we cannot provide technical support on the pre-sales forum, I can suggest some troubleshooting steps that will surely help you out. Most probably you are hitting a formatting issue in the CSV file. To double check on this please try importing from our sample CSV files and see if that works as expected: https://theeventscalendar.com/knowledgebase/csv-files-options-and-examples/

Please let me know how that goes,
Best,
Nico

[Josh Holmes]

Unfortunately the example CSV which contains 10 events, only imported 5 of them. The help Event log (which is set to Full Debug) doesn’t seem to log anything at all. My PHP settings are below:

max_execution_time = 60
memory_limit = 256M
upload_max_filesize = 100M
post_max_size = 100M

Do I need to amend any of these?

[Josh Holmes]

I have added my query to the support forum now.

https://wordpress.org/support/topic/import-of-csv-only-adds-5-events/

Thank you

[Nico]

Thanks Josh! I can continue to help here meanwhile to discard it’s a bug at least.

Can you please send me the files so I can test on my end?

Thanks,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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