CSV import has issues and won't stop

[donxello]

Hi,
I downloaded the reference CSV for importing venues and filled it with information.
When starting the import I got a message that Venue Name has to be specified which is first column so no idea why this popped up.
The next thing is that the import won’t stop.
I did all the steps mentioned in this forum (deactivating, etc) and I even rebooted my EC2 instance.

NOTHING. Back to import and still shows me that an import is in progress?

Any help appreciated, how do I stop this f##k CSV import?

Cheers
Christian

[Jaime Marchwinski]

Hi Christian,

Thanks so much for reaching out!

Although you may already know this, when you do a CSV import, in the Preview, you have to select the field at the top of each column to ensure that it is imported properly.

Can you try re-importing the CSV file in that way and see if it goes through?

If not, can you provide me with the URL that you are trying to import, so that I can do some testing on my end?

Let me know how that goes!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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