CSS issue (with a third part theme)

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  • This topic has 5 replies, 4 voices, and was last updated 9 years ago by Francesco.
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  • Author
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  • #1242179
    Francesco
    Participant

    Hello,
    I’ve been asked to put a new thread asking admins to refer to last two private replies in this topic:

    Some events does not appear in search results

    thanks,
    F

    #1242703
    Cliff
    Member

    Hi, Francesco.

    I read https://theeventscalendar.com/support/forums/topic/some-events-does-not-appear-in-search-results/#post-1240911 and its following post.

    You might try playing with this setting: wp-admin > Events > Settings > Display tab > “Events template” option — to see if changing it makes things work better for you.

    If that doesn’t work, I’d suggest asking your theme author how-to for the tribe_events custom post type archive view.

    Please let me know how this goes for you.

    #1243668
    Francesco
    Participant

    This reply is private.

    #1243876
    Cliff
    Member

    Sorry to hear that, Francesco.

    Per our Scope of Support / Terms, we do not guarantee support with any themes. However, we know customers who use many, many themes that do not conflict with our plugins.

    Thank you very much for your understanding.

    One thing that may help is if you provide a link to your site and describe in your own words what the issues are (even including an annotated screenshot or video screen capture), it might help communicate what you’re seeing and what exactly the issue is.

    Then, also provide me a copy of the theme to install on my local test site and I might be able to see what is causing the issues that you need help with.

    #1255194
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

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