Credit moved from Tickets to PRO License?

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Home › Forums › Ticket Products › Event Tickets Plus › Credit moved from Tickets to PRO License?

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  • September 27, 2015 at 7:24 pm #1009086
    Todd
    Participant

    Hey guys, first off great work!

    I had a client who decided to bail on a project (kimoipromotions.com) after purchasing the Tickets plugin license. At this time I really have no use for it but would really enjoy upgrading the Events Calendar to a PRO install (www.woodhallwinecellars.com). Is there anyway to swap my licensing out so I can take advantage of my credit?

    Thanks in advance!

    September 28, 2015 at 8:44 am #1009211
    Josh
    Participant

    Hey Todd,

    Thanks for reaching out to us!

    Was the Tickets plugin purchase made within the last 30 days? If so, our preferred approach would be for you to request a refund for that purchase via an email of the original receipt to support[at]theeventscalendar.com. If not, let me know and I can help to get something sorted out on your account.

    Thanks!

    September 28, 2015 at 5:26 pm #1009490
    Todd
    Participant

    This reply is private.

    September 29, 2015 at 10:31 pm #1009908
    Josh
    Participant

    This reply is private.

    September 30, 2015 at 10:04 pm #1010328
    Todd
    Participant

    This reply is private.

    October 1, 2015 at 6:36 pm #1010731
    Josh
    Participant

    Hey Todd,

    No problem! Happy to help 🙂

    I’ll go ahead and close this thread for now. If you have any further questions please don’t hesitate to open a new thread.

    Thanks!

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