Credit for purchase/refund

[Rob]

Hi There: I purchased the Events Pro single ($89) yesterday and now realize I need the multisite version ($349). I have downloaded the single version but have not yet installed it. Can I get a refund somehow or apply the cost to the Mulitsite version?
Thank you,
Rob

[Nico]

Howdy Rob,

Welcome to our support forums and thanks for reaching out to us!

I see you already made the purchase for the multisite license, so I processed the refund for the personal license. You should see the funds back in your account in 5-10 days.

Please let me know if there’s anything else I can do for you,
Best,
Nico

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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