Create custom tickets and ability to push out reminders

[Jeff]

Hi,
We have a client (vqf.org) that has an annual show with over 80 classes and a few hundred attendees. They have a few unique needs for their tickets. Here are the more complicated requirements –

– Required purchase – everyone that is attending the show must purchase a general admission ticket in order to purchase a ticket.
– They would like to have the ability to send out a reminder email two weeks before their show to all of the attendees that would list the date/time/location of the classes the person purchased.
– Create a custom name tag template that would be delivered as a PDF along with the reminder.

Can your event calendar pro plugin handle the requirements noted above?

Thanks,
Jeff

[Caroline]

Hi Jeff,

Thanks for taking the time to reach out! I’d be happy to address these requirements and see if our plugins might be a good match for your client’s needs. 🙂

Required purchase – everyone that is attending the show must purchase a general admission ticket in order to purchase a ticket.

Event Tickets Plus does not include any functionality of this type–most features related to purchase features and requirements are handled by your e-commerce platform of choice (either WooCommerce or Easy Digital Downloads). I’d suggest exploring some extension options to see if this functionality might be available for either plugin! Note that implementing this feature may require you to sell your tickets from the WooCommerce products page. You can learn more about using WooCommerce products pages with Event Tickets Plus on our Knowledgebase here:

https://theeventscalendar.com/knowledgebase/selling-tickets-from-the-woocommerce-products-page/

They would like to have the ability to send out a reminder email two weeks before their show to all of the attendees that would list the date/time/location of the classes the person purchased.

Reminder email functionality is not available for our plugins at this time, though we do have plans to incorporate it into a future product update! You can keep up with the latest updates on this feature in development on our UserVoice forum:

https://tribe.uservoice.com/forums/195723-feature-ideas/suggestions/8391186-reminder-emails-for-x-days-before-event

For additional email options in the meantime, you may wish to explore one of the handful of third-party mailing plugins that supports our products, such as Event Calendar Newsletter.

Create a custom name tag template that would be delivered as a PDF along with the reminder.

This feature is not built in to our plugins and would need to be implemented via custom development. For more information on customizing our plugins, our Themer’s Guide is a great place to start:

https://theeventscalendar.com/knowledgebase/themers-guide/

I hope that helps to get you on your way here! Thanks again, and let us know if you should have any other questions!

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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