Create Custom Email – possible?

[Andreas]

Hey,

I would like to create a custom mail wich can be sent from the actions dropdown in a single order.

We want to send out a reminder email to the customers that haven’t transferred money yet with a hint that the order will be cancelled if the transfer isn’t done in a certain time period.

Is it possible to somehow create a new email template wich i then can choose from the dropdown menu?

Thx in advance,
Phil

[Victor]

Hi Phil!

Thanks for getting in touch with us! 🙂

I believe you can create custom email templates and add them as an action for the order by making some kind of customization. You would have to check on the WooCommerce documentation on how to achieve that, as those email notifications are something exclusively managed by WooCommerce.

I know that some users find the Follow Ups extension useful for similar things, so you might want to check it out and see if it serves your purpose.

I hope that helps! Let me know if you have any other questions and I’d be happy to help.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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