Course Scheduling

[Robert Crouch]

Hi there presales people.

I installed your calendar today, and I’m mostly happy with it, but I’m concerned about a few things before I decide to buy or look for something else.

This calendar is to be used for course registration, and we were interested in a ticketing plugin as well.

1) Initially the calendar gave me problems. I had to modify plugin code to get monthly paging to work. This was frustrating and when I went to look at the support forum, the staff responses were all private. This is not so much a question, but feedback. If I hadn’t been able to hack around the problem on my own, I would have moved on.

2) I notice there’s not a way in the free version to duplicate an event. Is this something that could be done in the Pro version? Or is it something that can be handled by the recurring events? The intention is that we have the same course that might be held multiple times. I want the coordinator to not have to recreate the event each time.

3) I am interested in a ticketing plugin. Further to #2, if I use a recurring event it looks like the ticketing system will not work. So, I guess my question is simply, is there a trivial way to duplicate an event that I’m missing, aside from copy and paste for each field?

4) I am in Canada, the ticketing systems are “fully internationalized” but I’m unfamiliar with WooCommerce, or the other platforms. I know this is more of a question for the individual e-commerce platforms, and I’m looking into it now, but I would be comforted by some confirmation that it would be reasonable to expect to use your calendar and a one of those ticketing plugins and be able to accept credit card payments to schedule a seat in the course.

[Leah]

Hi Robert,

Thanks for your interest in our plugins. I’d be happy to answer your questions

1) Initially the calendar gave me problems. I had to modify plugin code to get monthly paging to work. This was frustrating and when I went to look at the support forum, the staff responses were all private. This is not so much a question, but feedback. If I hadn’t been able to hack around the problem on my own, I would have moved on.

I’m sorry you had trouble integrating the calendar. I suspect there was a minor theme or third-party plugin issue, but I’m very glad to hear you were able to work around it. We try to keep our forums open and accessible so that others can use them as resources, but we do occasionally use private replies when including sensitive information. In addition to the forums, we have our Themer’s Guide and other tutorials available to assist both our free and PRO users.

2) I notice there’s not a way in the free version to duplicate an event. Is this something that could be done in the Pro version? Or is it something that can be handled by the recurring events? The intention is that we have the same course that might be held multiple times. I want the coordinator to not have to recreate the event each time.

There is no way in the free or PRO versions to duplicate an event direction. However, users have found a number of different post-duplicator plugins that are compatible and can serve that purchase. You can see some of their suggestions on ourUserVoice page.
Recurring Events may also work for you, depending on your needs. I recommend that you check out the our guide to recurring events to see what they can do.

3) I am interested in a ticketing plugin. Further to #2, if I use a recurring event it looks like the ticketing system will not work. So, I guess my question is simply, is there a trivial way to duplicate an event that I’m missing, aside from copy and paste for each field?

Folks who want to use our ticketing plugins with a recurring event generally duplicate the event instead of using our actual Recurrence feature, since that isn’t yet compatible. You can use one of the plugins I mentioned above, and then you’ll be able to do tickets for each different event.

4) I am in Canada, the ticketing systems are “fully internationalized” but I’m unfamiliar with WooCommerce, or the other platforms. I know this is more of a question for the individual e-commerce platforms, and I’m looking into it now, but I would be comforted by some confirmation that it would be reasonable to expect to use your calendar and a one of those ticketing plugins and be able to accept credit card payments to schedule a seat in the course.

You will likely want to double check, but each of these ticketing platforms should have no problem accepting credit cards and working internationally. The biggest roadblock I see in the above is that none of our plugins currently manage specific seats- folks can buy a ticket to register for the course, and the available ticket number will decrease as they are bought, but there is not yet a way to assign seats or collect other information. Will that still work for you?

Let me know if I can elaborate on the above or answer any further questions. Thank you!

Best,

Leah

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