Coupon limited to event category or single event

[vortikasrl]

Hi all, I’ve recently purchased WooTickets plugin, it’s all ok except the coupon features.
I know it’s part of WooCommerce platform and it seems to work well, but I cannot set coupon limit on events because I cannot select an event or an event category in the coupon filter fields, so It makes the coupon useless because I have to limit them to specific range of events.
Do you have a solution?
Thank you!

[Kelly]

Hi, vortikasrl. Welcome to the Modern Tribe community.

I think I understand that you’re looking to limit coupons to be limited to use on only certain tickets, right? As you say, this is done through the “Add New Coupon” screen in WooCommerce.

Basically, you’ll need to include or exclude tickets by the ticket name or number. As you type in the names, the tickets should appear in a drop down from the field.

Hopefully that helps. If you would like further clarification, just let me know where you’re running into trouble and I can try to explain further.

Thanks for being a TEC user!

[vortikasrl]

Ok, thank you, just added successfully a filter by product entering, as you suggest, the ticket code.
What about filter by category? I tried entering name, short name or id number of event category but the drop down remains empty. Is there a trick to so?
Thank you very much for your fast support.

[Kelly]

Hi, vortikasrl. So glad to hear that we’re making progress. That’s great news.

Unfortunately, the word “category” is used in many different places and often for different taxonomies. The “categories” in TEC are different from those in WP which are different from those in WooCommerce. All tickets for all events are in the “Tickets” category of WooCommerce. The category of the event does not transfer or impact the category of the Ticket in WooCommerce. You can add another category to the ticket through the WooCommerce product area, but by then, it may just be simpler to specify each ticket in the coupon.

I’m sorry it is so confusing. Hopefully, that helps a little bit.

Please let us know how it goes!

[vortikasrl]

Hi Kelly, thank you for your explanation, it’s all clear now.
Just created a specific product category for my ticket to allow cateogory filtering in coupon page.
May I suggest, in future version, to include a drop down in ticket edit page to associate the ticket/product to a product category without having to use product edit page?
Thank you again for your great and super fast support!
Bye!

[Kelly]

Thanks for the suggestion, vortikasrl. I’ll definitely relay the feedback.

So glad we were able to get you back in business today!

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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