Help Desk

Couple of questions

  • | Permalink

    Hi there,
    I would like to know if EC Tickets Plus can address all these requirements out of box or with some additional development:

    – Ability to generate multiple tickets for one purchase (ie one customer buys a package of 10 VIP tickets)
    – Ability to generate QR Code for each ticket, with a ready to use mobile app to scan the QR code
    – Ability to personalize the welcome email with the QR code for each ticket
    – Ability to personalize the welcome landing page when scanning the QR Code (OK / KO / Special Bonus)

    Thank you!

    Julien

    Posts: 6978 Topics: 2
    | Permalink

    Hi Julien,

    These are some great questions, thanks! Here we go:

    Ability to generate multiple tickets for one purchase (ie one customer buys a package of 10 VIP tickets)

    Yes, a user can buy multiple tickets at once. All tickets will be sent to the user who makes the purchase, so the purchaser will need to distribute the tickets.

    Ability to generate QR Code for each ticket, with a ready to use mobile app to scan the QR code

    Yes, each ticket will have a unique QR code with it. These can be scanned with any QR code scanner app or our very on app.

    When a third-party QR code scanner is used, then the person scanning needs to be logged in to the website admin interface on the mobile device that is doing the scanning.

    Ability to personalize the welcome email with the QR code for each ticket

    There is some limited possibility to personalize the email. What would you imagine, can you give me an example?

    Ability to personalize the welcome landing page when scanning the QR Code (OK / KO / Special Bonus)

    No, there is no landing page when the QR code is scanned. The code is scanned by the guy at the door and he will see a “green or red” notification, whether the ticket scan was successful or not.

    Let me know if you have any further questions.

    Cheers,
    Andras

    Posts: 65
    | Permalink

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

The topic ‘Couple of questions’ is closed to new replies.