Countdown Widget Stopped Working

[Tasha]

It was working fine. Then suddenly stopped. Despite being set to show next event, it just displays the text set to show when there are no more events.

[Victor]

Hi Tasha!

Thanks for getting in touch! I’m really sorry you are having this issue 🙁

Unfortunately, this is related to a known issue about timezones.

I will set this thread’s status to “Pending fix” and link it to the bug report. The team will put up a fix for this in one of the next maintenance releases and will let you know as soon as it is available.

Though it may not be ideal, changing the timezone mode to “Use the sitewide timezone everywhere” (https://cloudup.com/cstLMu2RCq7) seems to be the workaround for the moment.

Let me know if other questions.

Best!

Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

Posts