Costs not displaying in the way I want to see

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Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1143581
    anjuly
    Participant

    Hello,
    I want the cost displaying for ex. € 20/15, but it doesn’t work.
    it only shows me this € 15-20

    Can you help me to change this displaying.
    Thank
    Best Regards
    July

    #1143910
    Josh
    Participant

    Hey July,

    Thanks for reaching out to us!

    It looks like you’re using the Pro version of our plugin for your site without any ticketing plugins? With that, my assumption here would be that you’re adding the range into the cost field at the bottom of the event details here https://cloudup.com/cbyQwJnOmKl ?

    I’ve tested this on my local install and was able to replicate the undesired behavior when manually add “20/15” in that field. I’ll reach out to our team to see what the intended behavior of that field is since my initial assumption would be that it should act as a text field and just output the field exactly as it is saved.

    Thanks!

    #1144072
    anjuly
    Participant

    Hey Josh, thanks for you reply.

    I know (…With that, my assumption here would be that you’re adding the range into the cost field…) and it is a little bit amazing, because when I manually add “Spenden erwünscht” in that field it works, but not with numbers????
    I’d tried many different options, f. ex.: 10, 5 or 10/5 Euro (and in this case without currency)… It doesn’t work.
    Woocommerce is installed and activated…
    ??

    BR
    July

    #1144742
    Josh
    Participant

    Hey July,

    Give this snippet a try in your theme’s functions.php file:

    https://gist.github.com/BeardedGinger/6c84f68fc754274cec0e6ced9d18b28f

    This expands the available separators for the cost there to include the “/” character. The intention for that field is to show the singular cost for the event. If you have multiple costs or ranges, you may find our find our Free Tickets plugin to be of use for you here. https://theeventscalendar.com/tickets/

    Let me know if this helps.

    Thanks!

    #1145029
    anjuly
    Participant

    Hi Josh, thanks for your help.
    Is this possible with an CSS-Code?

    I am not very fit in php…
    but if there is no other possibility, please can you tell me where I shall insert this code in the function php??

    I’m a newbie, so sorry.

    Thanks
    July

    #1145056
    Josh
    Participant

    Hey July,

    No problem. There wouldn’t be a CSS fix for this particular issue, however you could use a plugin such as https://wordpress.org/plugins/code-snippets/ to add snippets to your site.

    Let me know if this helps.

    Thanks!

    #1145856
    anjuly
    Participant

    Hey Josh, thanks a lot IT WORKS and I know how to insert the snippets in future.

    Very helpfull!

    Best
    July

    #1146042
    Josh
    Participant

    Hey July,

    Awesome! Happy to help.

    I’ll go ahead and close this thread for now. If you have any further questions, please don’t hesitate to open a new one.

    Thanks!

Viewing 8 posts - 1 through 8 (of 8 total)
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