Cost Free no way to change it. Field not available.

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  • #1476153
    Court
    Participant

    http://thevillageofspringhill.com/event/the-village-of-spring-hills-7th-annual-sidewalk-a-thon/

    The cost says FREE but I don’t see where to edit it. Seems like field disappeared. The cost should only say $15.00

    We bought eventbrite tickets and event calen pro

    #1477062
    Patricia
    Member

    Hey Court,

    Thank you for reaching out to us!

    To get started, could you please let us know if you have more than one ticket associated with this event? Based on what I see in your screenshot, it looks like you have a cost range (from FREE to $15, meaning that apparently you have a RSVP and a paid ticket associated with the same event). You’ll find more info about this in the following article:

    https://theeventscalendar.com/knowledgebase/creating-tickets-and-publishing-to-eventbrite/

    I hope this helps you to get started! Let me know if you have any other questions in the meantime!

    Cheers,

    Patricia

    #1477063
    Court
    Participant

    I already deleted Pro and the (second accidentally purchased) Eventbrite.
    So expecting 2 more refunds. We have to go live at midnight and was not
    sure support would help in time.

    Thank you !

    #1478140
    Patricia
    Member

    Hi Court,

    I’m sorry to hear that. As I can see from here your refund was already processed.

    Have a nice day!

Viewing 4 posts - 1 through 4 (of 4 total)
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