Convert license

[James]

We have just upgraded our Filter Bar personal license to a business license, but realised what we actually need to do is buy a personal importer bundle. Are you able to convert our license to this please?

[Geoff B.]

Good afternoon James and welcome back!

Thank you for reaching out to us.
I would love to help you with this topic.

The importer bundle retails for $199, while the upgrade you performed is $59.

I believe the simplest way to go about this would be to contact us via the site contact form and reference this thread: https://theeventscalendar.com/contact/

This will allow us to communicate privately.

What we could do is:

• Offer you a discount code for the importer bundle that matches the $59 paid
• Once that is done, revert your Filter Bar license to a personal license.

Let me know if that works for you and tell me when that is done so that I can follow-up on this and make sure everything is nice and tidy.

Have a great day!

Geoff B.

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

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