Connection Lost Message When Adding Recurring Events

[rakmagazine]

We have recently upgraded all the Events Calendar plugins (including PRO to 4.4.24.2). While this has cut the time for adding recurring events from 30 minutes to a couple of minutes, we are still getting the ‘connection lost’ status message, but when we refresh the page everything seems to have been saved properly.

What triggers that ajax message, and is there something else we should be looking at?

[Jaime Marchwinski]

Hi Leon,

Thanks so much for reaching out!

Do you have a large number of events on your site?

You may want to consider reducing the Clean up recurring events after and Create recurring events in advance for settings under Events Settings < General.

You may also want to take a look at our Performance Considerations and see if that helps as well:

https://theeventscalendar.com/knowledgebase/performance-considerations/

Let me know how that goes!

 

Thanks,

Jaime

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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