Conflict with The7 and WooCommerce combo

[Christopher]

Hello Support,

I’m running into a tri-conflict with The7 theme, The Events Calendar, and WooCommerce. When the most up-to-date versions up each are installed and activated, I’m getting a white-screen on my iMac.

I’ve de-activated plugins and found that the combination of these three is the main culprit. I then switched over to the twenty fifteen theme, and found that WooCommerce and The Events Calendar work together for that theme, but not on The7 theme.

Any ideas of why the conflict?

Thanks,
Chris

[Brian]

Hi Chris,

Sorry for the issues you are having. I can help troubleshoot this, but I might not be able to fix the coding if it is in the theme.

It sounds like a php fatal error is causing this when all three are active.

Can you please follow the section of the WordPress Codex Debug titled “Example wp-config.php for Debugging” on this page:

http://codex.wordpress.org/Debugging_in_WordPress

Please add that coding to your wp-config.php file.

Then try to active the theme and check the debug.log file after that to see what is placed in there.

Let me know what you find out.

Thanks

[Christopher]

Thanks, Brian. We figured out that it was a memory issue – we had to simply increase the server memory given to our site and its now working correctly.

Thanks,
Chris

[Brian]

I am glad to see you were able to fix this issue.

Since the issue is resolved I am going to go ahead and close this ticket. If you have a similar issue or another in the future, please do not hesitate to create a new ticket.

Thanks!

[Author]

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