Conflict with the theme builder

[Predrag Obradovic]

HI,

When I activate the events calendar PRO plugin, I cannot enter the theme builder at all. This is a huge problem because the website I’m working on will have a lot of traffic and the client cannot afford turning off the plugin every time in order to make any changes on the website. I didn’t have those problems with the free version of the events calendar.
The events calendar PRO plugin will be one of the main features of the website, and I need a solution to make both, the plugin and the builder work at the same time, or at least to have this plugin activated on the events page only, and deactivated on the others in order to be able to edit both things, the website and the calendar. If you have a better idea, please help. I bought the PRO version and now it seems that I was better off with the free version, which doesn’t make any sense.

Please tell me how to solve this conflict at least until you make your plugin compatible with builders in a newer version because as I can see from the other posts, there are issues with other builders such as Divi.

Thanks in advance.

[Cliff]

Hi, Predrag. Sorry you’re experiencing this.

I haven’t ever heard of Zequester Pro theme. Please link to its about/purchase/demo page for my reference.

Also, general troubleshooting advice for this situation is to enable WP_DEBUG and WP_DEBUG_LOG (which will create a file on your server at /wp-content/debug.log if there are any WP_DEBUG messages) and share any debug messages you see while trying to replicate this issue and doing other things on your site relevant to this ticket (such as visiting your site’s home page, events page, single-event pages, and anything else you can think to do).

You might also see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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