Conflict with TEC and Gravity Forms

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  • November 14, 2012 at 5:37 pm #28110
    Max
    Participant

    Hey guys,
    I have TEC installed and I noticed that after I updated TEC and Community Events after the most recent 2.0.10 and 1.4 release, I was getting duplicate submissions from my Gravity Forms entries. I tried doing a submission on my GF form and noticed that the error message or confirmation message wasn’t showing, so people are clicking the submit button a few times due to not seeing the message. If I deactivate TEC, the GF error/confirmation message works fine. This is only on Firefox, Chrome and Safari. It works fine on Internet Explorer. Please let me know if you’d be able to help. Seems like a script issue.

    November 14, 2012 at 8:13 pm #28114
    Casey
    Participant

    Max,
    Thanks for reaching out and so sorry to hear you’re having issues. Could you give me a link to your ‘Event Submission’ page so that I can review? Thanks!

    November 15, 2012 at 2:00 pm #28147
    Max
    Participant

    http://www.communitynewspapers.com/events/community-events/add

    If you look at the GF form on the bottom for newsletter signup, you can see what I’m talking about. It works fine on IE but not on Firefox and Chrome. Same problem with my other contact forms. Also, when I deactivate TEC, it works fine on all browsers.

    November 15, 2012 at 2:07 pm #28150
    Casey
    Participant

    Max,
    Thanks for the link. Hopefully I can help you figure out what’s going on here. It looks like this is due to some JS errors that are in your theme: http://d.pr/i/ZnuU

    I’m seeing these errors on every page of your site, not just the ‘Event Submission’ page. I would talk to your theme developer and have them resolve these JS errors, and then let me know if this issue still persists. Thanks and let me know if we can help further!

    November 16, 2012 at 7:48 am #28171
    Max
    Participant

    Hey.. I actually figured it out. The Jquery version that was set in theme-js.php was 1.3.2! Wow. I changed it to 1.8.3 and that solved the problem. Everything is working fine now. Thanks for your help.

    November 16, 2012 at 8:09 am #28172
    Casey
    Participant

    Great! Glad to hear you got it sorted out. I’ll close this thread out. Feel free to start another thread if you have further issues. Thanks!

    July 7, 2015 at 6:26 am #978178
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

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