Conflict with redirection plugin

Home Forums Calendar Products Events Calendar PRO Conflict with redirection plugin

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • #1338192
    Christine White
    Participant

    I have narrowed down my issue. And it is a little weird. http://mukilteochamber.org/events/list/?action=tribe_list&tribe_paged=1&tribe_event_display=list&tribe-bar-search=Beer+Garden

    When I have an event in a series, the first incidence of the event you cannot view the full event when click on find out more. This only happens for the first event and only when the redirection plugin by John Godley is enabled.

    This site has been using these plugins for the past few years, this only appears to be an issue in the last week.

    #1339673
    Geoff B.
    Member

    Good morning Christine and welcome back!

    Thank you for reaching out to us.

    We are sorry to hear about the issue you are facing with the redirection plugin while trying to click on “find our more”.
    I would love to help you with this topic.

    The first thing I would recommend would be to take a look at the redirection rules in the plugin’s page (/wp-admin/tools.php?page=redirection.php).

    As you might know, our plugins rely heavily on redirections to operate properly.
    It is possible that somehow some of undesirable rules are getting added to the list.

    Secondly, I just tried to replicate this on my installation but was not able to for now.
    Could you expand a bit on your specific situation:

    1. Is this for new events as you create them or with previously existing events ?
    2. Is this from a normal view (month, list) or from the “See all” recurring events list ?
    3. Could you provide me with an example on your site ?
    4. Does the issue persist with a default WordPress theme such as twenty-sixteen ?

    Hang in there!

    Geoff B.

    #1339971
    Christine White
    Participant

    http://mukilteochamber.org/events/list/?action=tribe_list&tribe_paged=1&tribe_event_display=list&tribe-bar-search=Beer+Garden

    Is the example, If I try the 8th it doesn’t work. If you click on the 9th or 10th it is fine. It happens in List View or Month view. It happens when it is use 2016 theme. It happens, only when the Redirection Plugin is enabled. I’ve talked to the plugin author and he thought it was mod security which makes no sense because the 9th and 10th work and it is a reoccurring event.

    #1340418
    Christine White
    Participant

    I had my friend look at it and apparently redirection had a redirect that was causing the issue. We removed it and now everything is working.

    #1340440
    Geoff B.
    Member

    Good afternoon Christina,

    Major kudos for finding the redirection rule that was interfering!

    This plugin is pretty amazing and I believe it should work smoothly with ours otherwise.

    You are welcome back in our support forums any time 🙂

    For now, I am going to close this thread.

    Have a great weekend!

    Geoff B.

Viewing 5 posts - 1 through 5 (of 5 total)
  • The topic ‘Conflict with redirection plugin’ is closed to new replies.