complete shopping status

[iman]

Hi,
The Try to set the status of new ticket orders to “complete” automatically should not work correctly under Events -> Settings -> Tickets.
When i ticked this option,after adding my ticket to cart,shopping is stopped, and i receive message that product status is in complete mode ,…
Please check this problem.
What do i do?
Help me please.

[Geoff B.]

Good evening iman and welcome back!

Thank you for reaching out to us.

We apologize for the inconvenience caused by this glitch.
We are actively working on a fix for this.

Unfortunately, I cannot commit to a release date for a fix at this point.
But you will be contacted as soon as there is one.

Thank you for your patience as we see this through.

In the meantime, I would recommend to either:

1. Deactivate this option completely
2. If you want to achieve similar results, downgrade both Event Tickets Plus and Event Tickets to their previous versions: https://theeventscalendar.com/knowledgebase/downgrading-plugin-past-version/
3. Once the downgrade is complete, you could add the following snippet to your theme’s functions.php: https://docs.woocommerce.com/document/automatically-complete-orders/

Let me know how that goes.

Best regards,
Geoff B.

[iman]

Thanks a lot.

[Geoff B.]

Hello again iman,

Thank you for your understanding.

I will also close this thread for now to make things tidier until we contact you (once the fix is release).

Have a great day!

Geoff B.

[George]

Hello!

I wanted to share the news that we released a Maintenance Release today that includes some improvements with how our plugins integrate with WooCommerce’s order statuses.

You should be able to see this update in your wp-admin Updates page. You can learn more about the release here → https://theeventscalendar.com/maintenance-release-events-calendar-4-4-2-event-tickets-4-4-2-premium-add-ons/

You can also check out a new Knowledgebase article about these specific improvements and how to use them on your site → https://theeventscalendar.com/knowledgebase/woocommerce-specific-ticket-settings/

Cheers!
George

[Author]

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