Community Tickets not appearing on events page.

[Dyran Odunuga]

Hi,
Hope you’re well?
I am having issues with the tickets appearing on the events post, also on the create events frontend.

However, when I add the ticket through backend editor, the tickets option appears, but does not appear on the event post itself.

I activated different themes to see if its a theme issue but the situation is still the same.

How can i fix this?

Would be great to have pointers on how to edit the frontend part of add event too.

Looking forward to hearing from you.

Kind regards,
Dyran

[Geoff B.]

Good evening Dyran,

Thanks so much for getting in touch!

I’m afraid that we’re not equipped to provide technical support for Commnunity Tickets users here in our pre-sales forum.

But, the good news is that you are still welcome to consult this forum and all our premium forums to your liking and browse it for solutions, snippets and tutorials.

If you’re a current premium license holder for one of our premium offerings, please log in to your account and submit a post to the appropriate forum for the affected product.

Best regards,

Geoff B.

[Dyran Odunuga]

I did purchase your plugin through wpspring vendor.

[Geoff B.]

Good evening Dyran,

Thank you for writing back.

I am afraid I do not have good news on this one.

Although wpspring offers great discounts and updates, we are unfortunately unable to offer support to its clients, as they are not the license holders.

You can read about this here: https://theeventscalendar.com/knowledgebase/what-support-is-provided-for-license-holders/

With that in mind, we would be happy to help you out as one of our premium customers.
In the meantime, you might want to review the following: http://theeventscalendar.com/knowledgebase/new-user-primer-community-tickets/

Best regards,

Geoff B.

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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