Community ticket admin manager

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Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #1253979
    Riccardo
    Participant

    Hi,
    I have installed:
    – events calendar
    – events ticket plus
    – community events
    – community tickets

    I create an event with some tickets and I assign they to an organizer.
    So I want add organizer to manage only their tickets.
    It is possible?
    how can I do it?

    I create an organizer account but when I login with it I don’t see the events
    thanks

    #1254423
    Geoff
    Member

    Hi Riccardo,

    Great question. The way Community Events is designed is that person who is marked as the event post author is the owner of the event.

    You can change the author of a post in the Post Author section of the post editor, which is typically at the very bottom of the screen:

    Changing authors will move the event to that person’s My Events list and allow that person to manage the tickets for that event.

    Does this help answer your question? Please let me know. 🙂

    Cheers!
    Geoff

     

    #1254438
    Riccardo
    Participant

    Hi Geoff,
    thanks but the email is a Vendor admin Role, it cannot edit the post…
    So how can I do?
    thanks

    #1254465
    Geoff
    Member

    Hi Riccardo,

    You can use a plugin like User Role Editor to give that role permission to edit events.

    Cheers!
    Geoff

    #1254476
    Riccardo
    Participant

    Hi Geoff,
    thanks!
    What I have to change?
    I didn’t find the “edit_event_tickets”

    thanks

    #1254490
    Riccardo
    Participant

    Hi,
    I try give to vendor admin all the privileges for the posts but it doesn’t appear in the authors list so i cannot select it.
    I try to give the privileges for the events but it doesn’t appear in the author list.
    thanks

    #1254503
    Riccardo
    Participant

    Hi,
    sorry if I made an other post, but even if I assign all the privilege to the vendor admin role I don’t see in author list of the event.
    thanks

    #1254785
    Geoff
    Member

    Hi Riccardo,

    Hmm, I see what you mean — it appears that making a non-author and available author will require a little more work.

    Perhaps adding this plugin to the mix will help:

    Change Author

    That should allow you to set non-authors as authors in the post options.

    Let me know if that does the trick.

    Cheers!
    Geoff

    #1254794
    Riccardo
    Participant

    Hi Geoff,
    I installed the plugin but it doesn’t change the events author.
    I try assign all the privileges to the vendor admin but nothing.
    It only do the change in the POST but not in events.
    thanks

    #1254811
    Geoff
    Member

    Hey Riccardo,

    I tried playing around with this using those plugins and even tried a couple of others.

    The only way I was able to get this to work was by doing the following:

    • Install the User Roles and Capabilities plugin
    • Creating a new custom user role based off of the Author role (Users > Roles & Capabilities > Add New Role)
    • Changing an existing user to the new custom user role
    • Switching the post to the user assigned to the new user role

    Hopefully that works for you as well!

    Cheers,
    Geoff

    #1256393
    Riccardo
    Participant

    Hi Geoff,
    but the role “vendor admin” how can I simulate then?
    thanks

    #1256657
    Geoff
    Member

    Hi Riccardo,

    That’s the role you are going to want to replace. Instead, create a new role that simulates the “author” role and then:

    • Edit that new role to include any other permissions needed from the “vendor admin” role
    • Re-assign those who are currently set to “vendor admin” to the new role

    At least, that is how I was able to do it in the steps noted in my last reply. I create a new role based off of Author, then was able to start reassigning posts to those assigned to that new role.

    Cheers,
    Geoff

    #1258690
    Riccardo
    Participant

    Thanks Geoff.
    It works.
    So I want disable the add event but I want to keep the modification of an event.
    it is possible?
    If I want to disable some feature in the Event community I have to hidden in the the template file php
    thanks

    #1258987
    Geoff
    Member

    Hi Riccardo,

    Yes, that is correct: hiding the link to create a new event is something you will want to do either in the PHP template or using CSS.

    Cheers!
    Geoff

    #1270067
    Support Droid
    Keymaster

    Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

    Thanks so much!
    The Events Calendar Support Team

Viewing 15 posts - 1 through 15 (of 15 total)
  • The topic ‘Community ticket admin manager’ is closed to new replies.