Community Manager Bundle

[Tien Vo]

Hello,

Long store short, I purchased the license for Community Events and Event Ticket Plus. Unfortunately, both these licenses are limited and don’t have the features I needed for my community site. I’m told that the Community Manager Bundle might be what I need. Since, I have already purchased the 2 licenses that was included in the bundle, can I get a discount for the Community Tickets since that is the only add-on I need to the bundle?

If I purchase the Community Events add-on, will it do the following function listed below?

1. RSVP – Members can create RSVP events from front-end. RSVP needs to display attendees name on the event page.

2. Notifications – If possible, when an event is created, it will notify to all members. When a member RSVP’ed to an event, it will sends a notification to the organizer.

Thank you,
Tien

[Geoff]

Hi Tien,

Thanks for getting in touch!

I think the easiest way to exchange the products is for me to process a refund for your original order (#1094651) which will allow you to purchase the bundle.

Would you like me to go ahead and process that refund for you? Let me know and I’d be happy to while we’re still in the 30-day refund window.

And, yes, <u>Community Events</u> (which is included in the bundle) does allow members to submit RSVP events to the calendar, as long as <u>The Events Calendar</u> and <u>Event Tickets</u> are both installed and activated as well.

I am afraid, however, that none of our plugins support notifications to members when an RSVP has been made for an event. It will notify the site admin, but not the person who submitted the event to the calendar. That’s actually something we’re interested in building and that I know we’ve discussed, though I have no idea where that would fall in our roadmap for development.

Does this help answer your question? Please let me know!

Cheers,
Geoff

[Tien Vo]

Hello Geoff,

Thank you for your reply. Sorry for the late reply. I got tied up with club events and year-end party. As of right now I have the Community Events and Event Tickets Plus, but it does not display the name of the attendees, rather display just the attendee’s avatar. Will members be able to view Attendees names on the event page and can members create events in front end with RSVP if I purchase the Community Tickets? It would be nice to have the options to not display the ticket price in the event page and just have a regular event with RSVP.

If you refund order (#1094651), I already have the Community Events that I paid for $89, then pay for the Community Manager Bundle, which also includes the Community Events, I would end up pay for more. Is the Community Tickets the only one available that can do RSVP? Can I return the Community Tickets if does not work for me?

Thank you,
Tien

[Geoff]

Hi Tien,

Thanks for following up!

Well, I do see that your Community Events license was purchased back in March. So, unfortunately, I am unable to process a refund for that since we are outside the 30-day window and actually closer instead to the full year-long license being up for renewal.

To answer your other questions though:

does not display the name of the attendees, rather display just the attendee’s avatar.

Yes, that is correct. It only displays the avatar, but you could customize the list template so that it displays the attendee name as well. In fact, I have an example of how to do that you could use:

https://gist.github.com/geoffgraham/9d5ff5b61f1afacc2708ed77b8f65af2

Will members be able to view Attendees names on the event page and can members create events in front end with RSVP if I purchase the Community Tickets?

Yes, those who submit events to your calendar using Community Events will be able to see the attendee list for the events they created if Community Tickets is also activated. They actually have a front-end admin page that lists all of their events with the ability to access the attendee list there.

It would be nice to have the options to not display the ticket price in the event page and just have a regular event with RSVP.

Just the displaying the attendee names with the attendee avatar in the attendee list, you could certainly override any of the calendar’s templates to remove the event cost information.

. Is the Community Tickets the only one available that can do RSVP? Can I return the Community Tickets if does not work for me?

Yes, Community Ticket is the only way to add RSVPs to the Community Events submission form and you may absolutely return it if it does not meet your needs. Please submit your refund request within 30 days of purchase, though, so we can process it.

Cheers!
Geoff

[Tien Vo]

Thank you Geoff! In the beginning, I was trying out back and forth between Community Events and Event Plus, but the Event+ did not play well with the current theme I’m using. Then, I decided to go back with The Events Calendar with Community Events, but did not realized that I need all these add-ons 🙂 As you can see, I’m not an experience coder and a beginner at this 🙂 I will give Community Tickets. To display the attendee names, do I need to install the snippet plugin and modify the attendee_list.php file with the code provided above? Will I have to modify the code each time the Community Events and Tickets are release an update? Thank you for your support.

Tien

[Geoff]

Heck yeah, it’s my pleasure to help and I’m glad to hear this has been useful to you so far. 🙂

You can use the code I provided once and it will apply to the attendee lists for all events.

To make sure it does not get lost on an update, I would suggest making sure you save it to a child theme of your theme. Child themes are used to help save any customizations you make to the theme from future theme updates:

https://codex.wordpress.org/Child_Themes

Once your child theme is set up, you can:

• Make a new folder in it called tribe-events
• Make a new folder in that one called tickets
• Add the customized attendee-list.php template to that last folder

That will save you from losing those changes on future theme and plugin updates. 🙂

Cheers!
Geoff

[Tien]

Thank you Geoff! I just purchased the Community Tickets and will give this a try. Thanks for you support!

[Tien]

Hi Geoff,

I can’t seem to find the attendees-list-php to modify the display attendee names on the event page. Could you please direct me where the file is located? Also, is there a way to disable or remove the “Payment Options” and “Sales” buttons in “My Events” page, and also disable email notification of ticket sale sent to member after a member had RSVP’ed? I have also installed the tribe-snippet-email-organizer-1 plugin but could not find it the plugin settings for configuring notifications.

Thank you,
Tien

[Geoff]

Hi Tien,

Thanks for following up!

There’s actually no need to locate the attendee-list.php file. Instead, you can create a PHP file named attendees-list.php and paste the code I linked to earlier:

https://gist.github.com/geoffgraham/9d5ff5b61f1afacc2708ed77b8f65af2

I see you have a couple of other questions — would you be willing to open new threads for those? That will help us keep the conversation here to one topic at a time and help avoid any confusion.

Cheers!
Geoff

[Tien]

Hello Geoff,

Thank you, I was able to get the attendee names to display in event page. I noticed that people can RSVP but they cannot remove themselves off the event from Going to Not going. Should I open a new thread for this case? 🙂

Thanks,
Tien

[Geoff]

Awesome! So glad to hear your were able to locate where to place that code and that it worked well — nice work!

Yes, a separate thread for folks removing themselves from events would be excellent and much appreciated.

Before you open a new thread, please do try to ask someone to visit the event page they RSVP’d for, then click on the “View Your RSVPs” link on the event (screenshot). That will take the user to a screen where they can edit their RSVP (screenshot). Note that the link will not be visible if you activated Event Tickets Plus after they person already RSVP’d for the event. In that case, you will need to update their status for them in the admin.

If you continue to see an issue with being able to update their RSVP after testing, then please do open a new thread and we’d be happy to help.

I’ll go ahead and close this thread in the meantime. 🙂

Cheers!
Geoff

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