Community Licence says it has expired, yet only 1 month old

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  • June 23, 2014 at 12:43 pm #245037
    deepdalefarm
    Participant

    I bought a community licence on Wed 28/05/2014 and received an email at 19:28 that day with the licence number. I downloaded, installed and added the licence. Yet today when I went onto the licences page, the page tells me the licence number has expired.

    What is going on?

    June 23, 2014 at 4:50 pm #245536
    Leah
    Member

    Hi Jason,

    Thanks for posting. We were doing some maintenance on our license server which unfortunately caused this issue to occur. It should be fixed now- can you please try adding your license again, and confirm that it validates successfully? I’m sorry you ran into that issue, and I appreciate your patience while we got it corrected.

    Best,

    Leah

    June 23, 2014 at 4:50 pm #245538
    Leah
    Member

    Hi Jason,

    Thanks for posting. We were doing some maintenance on our license server which unfortunately caused this issue to occur. It should be fixed now- can you please try adding your license again, and confirm that it validates successfully? I’m sorry you ran into that issue, and I appreciate your patience while we got it corrected.

    Best,

    Leah

    June 24, 2014 at 1:30 am #246497
    deepdalefarm
    Participant

    Cheers, working now

    June 24, 2014 at 11:47 am #247718
    Leah
    Member

    Awesome, thank you for confirming! And thanks again for your patience and understanding here.

    Best,

    Leah

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