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In the screenshots on the Community Events product page, there is a nicely styled 3-month date picker for the date fields. However, after installing the add-on on my site, the date fields are just simply input text boxes. How can I make the datepicker work correctly?
Hi, Anna. It could be a theme or plugin conflict. You might check see if you can spot any console errors at your site. (If needed, you may reference our KB article Using Google Chrome Developer Tools.)
Please note that you posted in our Pre-Sales forum from a user account that doesn’t have any purchases associated with it (or accidentally if you forgot to login first).
If you do have a paid account login with at least one current license, please login to that account and then post in one of the paid forums.
If you don’t have a paid account login, I’m afraid we’re not equipped to provide technical support for current plugin users here in our Pre-Sales Forum. If you’re using one of our free plugins, such as The Events Calendar or Event Tickets, you can request assistance on their respective WordPres.org Support Forums (we do not provide technical support for users there, either–only via our paid forums).
Possibly helpful references:
- Our plugins’ feature requests forum
- Our plugin’s widgets and shortcodes
- Our free support forum for The Events Calendar (for bug reports and users helping each other — no usage support provided by us)
- Our free support forum for Event Tickets (for bug reports and users helping each other — no usage support provided by us)
Thank you for your understanding and thank you for using our plugins.
Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.
Thanks so much!
The Events Calendar Support Team
- The topic ‘Community Events – Submit form – Datepicker’ is closed to new replies.