Community Events plugin error: "Organiser Name Already Exists"

[A K]

In the front end submissions form, my users (and me) are seeing the error message “Organiser Name Already Exists” no matter what we type into the Organiser Name field (when creating a new event with a new organiser).

This seems to have started with the newest versions of the plugins…

I tried going through the troubleshooting steps, but the issue appears only when the Community plugin is activated (obviously).

• This topic was modified 10 years, 8 months ago by A K. Reason: Wrong forum

[Barry]

Hi!

I’m sorry you’ve hit up against difficulties. Strangely, I seem unable to replicate this locally.

I can’t find the submission page and I guess that is because you have deactivated Community Events – if so can you reactivate it (without publicly linking to it from anywhere on your site, so your users don’t click through and visit it) so I can take a look at the problem first hand?

Or, if it is already up and running, can you tell me the actual URL?

Thanks!

[A K]

This reply is private.

[Barry]

Thanks!

On trying a test submission I noticed some form validation errors that – in a clean, “stock” installation – I would not normally expect.

Can you confirm if you have customized things, perhaps to force users to pick an event category? If so, can you try temporarily removing that customization and see if there is an improvement in the reported issue?

[A K]

Yes, I used this snippet of yours to set required fields:

Required Fields for Events Submission Form

I will try removing that code and see if it solves the problem.

[A K]

I temporarily removed that code, it did not help.

If I privately share my admin login, can you investigate from the back end?

[Barry]

I’m afraid we cannot – our current support policy doesn’t allow us to access the admin environments of customer websites.

Might you have any other customizations in place besides those – and have you tried testing for conflicts (including with your theme, which does seem to modify the form through the insertion of additional line break/paragraph tags)?

I realize it’s some extra work – but the fact that I can’t seem to reproduce in a clean installation and the general absence of lots of similar reports from others does point to a conflict, whether with another component on your site or a customization.

[Tony Ash]

I’m having the same issue. Also with the required fields mod and community plugin.
http://americarecyclesday.org/events/2015/add

Also get an “event organizer required” error if using an existing organizer from the dropdown.

Any ideas?

[A K]

My issue is resolved. My developer wrote to me:

“Fixed. It was a mistake by me. The site was throwing this error
<br />
<b>Warning</b>: Invalid argument supplied for foreach() in <b>/home/[USERNAME]/public_html/wp-admin/includes/plugin.php</b> on line <b>1419</b><br />
<br />
<b>Warning</b>: Invalid argument supplied for foreach() in <b>/home/[USERNAME]/public_html/wp-admin/includes/plugin.php</b> on line <b>1419</b><br />

In console. A little inspection showed that it was caused by ‘remove_menu_page’ function.

We had used remove_menu_page to remove the events for subscribers. The problem was it should not have been called for ajax requests.”

[Barry]

Hi A S, glad you found the answer!

Tony: please do create a new topic of your own if (as I suspect in this case) the source of the problem is something different than what A S described 🙂

[Author]

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