Community events not working after upgrade

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Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #821936
    fleamarkets
    Participant

    I updated events calendar and community events, it caused the WordPress admin not to load. I had to rename(deactivate) the plugins via ftp for site to work. What is my conflict?

    #822973
    Josh
    Participant

    Hello fleamarkets,

    Thanks for reaching out to us!

    This is definitely a strange issue to be having and I apologize for the inconvenience.

    A couple of quick questions to help us in diagnosing the issue you’re experiencing. Is the problem with activating The Community Events plugin or is it with the core Events Calendar plugin? Does it create a redirect loop when attempting to access the admin page or does it go to a blank white screen?

    Thanks!

    #824403
    fleamarkets
    Participant

    When I activate the core events plugin it goes to a blank screen

    #825676
    fleamarkets
    Participant

    When I activate the core events plugin it goes to a blank screen

    #828756
    Josh
    Participant

    Hello fleamarkets,

    Thanks for following up with us.

    A couple of suggestions to see if we can get this issue resolved for you.

    1. <span style=”line-height: 13px;”>Try downloading the latest version of the plugin from WordPress.org and uploading the files directly to your site via http://FTP.</span&gt;
    2. Within your wp-config.php file, set WP_DEBUG to true.
    3. Before activating the plugin, deactivate all other plugins on your site.

    Let me know if this gets you passed the blank white screen issue when activating or if a more detailed error message is provided when activating.

    Thanks!

    #983545
    Support Droid
    Keymaster

    This topic has not been active for quite some time and will now be closed.

    If you still need assistance please simply open a new topic (linking to this one if necessary)
    and one of the team will be only too happy to help.

Viewing 6 posts - 1 through 6 (of 6 total)
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