Community Events License Key Disappearing

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  • September 9, 2015 at 8:20 am #1003305
    Douglas LaMunyon
    Participant

    My license key for my community events add on keeps disappearing.

    September 9, 2015 at 1:40 pm #1003474
    Brian
    Member

    Hi,

    Sorry for the issues you are having. I can help troubleshoot this with you.

    Can you please confirm you are following all these steps:

    Visit License Tab
    Enter License Key
    You get a Green License Valid Message
    You are then clicking “Save Changes”
    Then you get a “License key(s) updated.” near the top of the page.

    Also you can can always download the latest version from your account here on theeventscalendar.com

    Let me know if it is not working after following those steps and we can do some troubleshooting steps next.

    Thanks

    September 14, 2015 at 8:52 am #1004882
    Douglas LaMunyon
    Participant

    That worked. I was going too fast! Thanks.

    September 14, 2015 at 8:58 am #1004894
    Brian
    Member

    Great glad it helps.

    I am going to close this ticket, but if you need anything else related to this topic or another please post a new topic on the forum and we can help you out.

    Thanks

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