Community Events Buttons not working

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  • #1032819
    fusionstudio
    Participant

    We are updating a clients site and one of the plugins they are using on the site are The Events Calendar, along with the Pro and Community Events addons. It seems that with the current versions of these plugins, the front end Community Events form does not work properly. The “Recurrence Rules” and “Exclusions” buttons are shown, but there is no dropdown for the normal recurrence types. Also, when any of these buttons is clicked the page refreshes and… a new Organizer row is added, nothing else. Also there is no date picker for the event times. Something is obviously causing what looks to be a javascript issue, but there are no errors coming up at all. Tested in Chrome, Firefox (with and without Firebug), and Edge and they all have the same issues. Firefox’s default console did report this however:

    “The Web Console logging API (console.log, console.info, console.warn, console.error) has been disabled by a script on this page.”

    Debugging is turned on for Events Calendar. Have tested this with the default WordPress template and all other plugins disabled, and this problem persisted.

    #1032991
    fusionstudio
    Participant

    This reply is private.

    #1033228
    Geoff
    Member

    Hey there, fusionstudio!

    First off, nice site! I love how the Community Events form is looking and the way you’ve incorporated the design so nicely into your theme–awesome work. 🙂

    Let’s look at a few things before we dig too deep…

    1. What template option are you using for events? If you head to Events > Settings > Display, is the template option set to Default Events Template or something else? If it’s something else, what happens if you select the Default Events Template, save the settings, then test again?
    2. What happens when you enable “pretty” permalinks? Try heading to Settings > Permalinks from the WordPress dashboard and changing the option from Default to Post Name, then saving those settings. You may need to clear your browser’s cache when testing this, so do that and try visiting the page at it’s new URL which should be /events/community/add
    3. What happened when you tested for conflicts? I see you tried deactivating all other plugins and reverting to a default WordPress theme (like Twenty Fifteen). Did you notice any difference in those conditions? How about when you deactivate all other plugins and revert to the Twenty Fifteen theme at the same time? If you still see the issue in that condition, it would be helpful if you could leave it and let me see it from there.

    Let’s start here and see what we find!

    Geoff

    #1033293
    fusionstudio
    Participant

    For #1, it is set to “Default Events Template”. However, it seems turning on the URL generation to Post Name mode fixes this issue. It also seems to somewhat break the site’s template which is unfortunate. We can test the rest of the site to see how it is working and fix the template, but shouldn’t Community Events work with the default settings as well?

    #1033313
    Geoff
    Member

    That’s good to hear and I’m glad we were able to get to the source of what’s happening. Community Events does need a “prettified” version of permalinks because the page the plugin creates is looking for the default URL that it contains, which depends on something other than the default links.

    Geoff

    #1033323
    fusionstudio
    Participant

    This is something that must have changed from an earlier version because it used to work (with a 3.1 version) without pretty permalinks when the submit form was from a shortcode on a specific page. Either way it works now so that is good.

    #1033330
    Geoff
    Member

    Oh man, yeah, quite a bit has changed since version 3.1 so it’s very possible that was in the mix.

    Thanks a ton for following up and troubleshooting this with me–feel free to let us know if any other questions pop up and we’d be happy to help. 🙂

    Geoff

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