Community Events Bugs

[David]

Since we went live a few week ago, I have discovered a few bugs (and much needed add-ons) with the Community Events plugin…

EVENT COST SECTION Bugs:

1a) The COST field does not work properly. If someone enters anything other than one number or word, it does not show up on the event. Example: Free but must RSVP… only shows Free
Example: http://explorenayarit.com/event/work-shop-whats-plan-insurance-options-expats/

1b) The CURRENCY SYMBOL field does not work. Even if the $ is there, it doesn’t show up on the event. You have to add it in the COST field.

1c) I might suggest adding a dropdown for different currencies (i.e. USD or Pesos) instead of the CURRENCY SYMBOL field.

2) There should be a “< Back to Event(s)” link on every event page.
Example: http://explorenayarit.com/venue/el-panorama-hotel/
http://explorenayarit.com/event/work-shop-whats-plan-insurance-options-expats/

RECURRING EVENTS Bugs:

3a) Recurring events do not show an end date in the DETAILS section on the event screen. This would be helpful.
http://explorenayarit.com/event/breakfast-at-tiffanys/2015-12-13/

3b) If the end date is set to “never” (i.e. for holidays), the “view all” link should not show up. It is really confusing for users.

4) When any WEBSITE field is filled in (there are three options for every event), they should automatically open in a new window so users don’t have to go back to the event screen.

ORGANIZER SECTION:

5) I know you are aware of the issue with the organizer section posted last week, but I’ve also discovered that when I go in to approve any new event, the organizer defaults to the first name on the list. Even if the organizer fields were working, it should still default to blank.

VENUES SECTION Bugs:

6a) A venue, when created by a user, actually shows up on the event page even if the venue is not approved. The only way to hid them is to put them in the trash.

6b) The URL for venues defaults to the event name used to create the venue. This is obviously a bug.

7) Since the last update, the photos on the preview window (when you hover over any event) is so large is covers the screen… and the event text has disappeared. Events created before the update work fine.
Page example: http://explorenayarit.com/events/
Hover over Sat. Dec. 5 (1st event JEEP event) to see how an old event works.
Hover over Sat. Dec 5 (2nd event Christmas Stocking) to see what is now happening with new events.

And that’s it so far.

P.S. I will be more than happy to test any fixes you are working on!

[Brian]

Hi,

Thanks for the feedback here. I can help on some, but I took a look at your site and there is a large amount of customizations that might be causing this issues.

Please refer to this site for how the features look out of the box: http://wpshindig.com/events/

1a) The COST field does not work properly. If someone enters anything other than one number or word, it does not show up on the event. Example: Free but must RSVP… only shows Free

The cost field only accepts numbers unless you add this snippet to your functions.php of your child theme:

add_filter( 'tribe_get_cost', 'cost_show_full_meta_field', 10, 2 );
​
function cost_show_full_meta_field( $cost, $post_id ) {

$full_cost = tribe_get_event_meta( $post_id, '_EventCost', false );

if ( isset( $full_cost[0] ) ) {
return sanitize_text_field( $full_cost[0] );
}
​
return $cost;
}

1b) The CURRENCY SYMBOL field does not work. Even if the $ is there, it doesn’t show up on the event. You have to add it in the COST field.

I am not able to reproduce this, it could be a customization.

1c) I might suggest adding a dropdown for different currencies (i.e. USD or Pesos) instead of the CURRENCY SYMBOL field.

Please make all suggestions through our uservoice page: http://tribe.uservoice.com/

2) There should be a “< Back to Event(s)” link on every event page.

Same as above, it looks to be removed from a custom template.

3a) Recurring events do not show an end date in the DETAILS section on the event screen. This would be helpful.

3b) If the end date is set to “never” (i.e. for holidays), the “view all” link should not show up. It is really confusing for users.

4) When any WEBSITE field is filled in (there are three options for every event), they should automatically open in a new window so users don’t have to go back to the event screen.

These are how these features work and not bugs, you can customize them or request to be added in future release: http://tribe.uservoice.com/

5) I know you are aware of the issue with the organizer section posted last week, but I’ve also discovered that when I go in to approve any new event, the organizer defaults to the first name on the list. Even if the organizer fields were working, it should still default to blank.

I am not sure what you mean by this, when does it take the first name on the list? When saving or being approved? Is this for login users or for “anonymous submissions”?

6a) A venue, when created by a user, actually shows up on the event page even if the venue is not approved. The only way to hid them is to put them in the trash.

There is no formal venue or organizer approval process. So are they being published even if the event is pending review? When I tested with anonymous submission the venue and event were both pending review, when I approved the event it approved the venue. That is how the feature is suppose to work I believe.

6b) The URL for venues defaults to the event name used to create the venue. This is obviously a bug.

I was not able to replicate this on my test site. What steps did you use to create this?

7) Since the last update, the photos on the preview window (when you hover over any event) is so large is covers the screen… and the event text has disappeared. Events created before the update work fine.

This is a customization conflict and we are limited in supporting it.

I did try this and found it helped the issue:

.tribe-events-calendar .tribe-events-tooltip .tribe-events-event-thumb {
float:none;
}

Add that css to your theme’s stylesheet or through a plugin such as Simple Custom CSS.

Let me know if that helps.

Thanks

[David]

Thanks Brian,

I’m a little confused as I didn’t think my programmers did any customization to our calendar, except to override few theme color issues. I’ll ask them on Monday.

1a) If this is the case, then it should give an error that notifies the person that the field only allows numbers, rather than allowing the event to be saved. We are in Mexico and most of our users have entered a price and pesos (i.e. 300 pesos). The results are “Free” which is obviously an issue.

5) I’m having two issues, actually. 1) If a user does not enter an organizer, the author reverts to the first name when approving. Then they have to contact me to reassign it if they need to make changes. 2) When going in to approve an event, the Organizer field reverts to Use New Organizer. I have to delete it before saving. Can you check on these?

6a) But when I put the venue in the trash, it was still showing up on the event page.

7) Worked like a charm. Thank you!

And a few new questions…

8) Is there a way to merge events, venues and/or organizers? A few of our users have doubled up on venues, and rather than having to go in to find out which one goes with which event, it would be handy to be able to merge two venues and choose which one should be used (in admin).

9) Is there an easy way to remove the (See all) link for recurring events?

10) Is there an easy way to remove the link from all venues and organizers? I just want them listed in grey, but not clickable.

11) Is there a way to make recurring events have one URL (instead of by date)?

• This reply was modified 10 years, 5 months ago by David.

[Brian]

Hi,

So it is a good idea to keep your tickets to one topic as a time as it helps us keep track of what is going on. So I have answered your questions below, but besides the bugs if you would like more information please create a new ticket.

<blockquote1) If a user does not enter an organizer, the author reverts to the first name when approving. Then they have to contact me to reassign it if they need to make changes
The organizer has nothing to do with this. If someone create an event and is not logged in this is what will happen. They have to be logged in for the event to be assigned to their WordPress account. The WordPress Author field and the Organizer Fields are not the same then and separate systems.

2) When going in to approve an event, the Organizer field reverts to Use New Organizer. I have to delete it before saving. Can you check on these?

I am not sure what you mean here? Is the field blank and then it chooses one?

6a) But when I put the venue in the trash, it was still showing up on the event page.

I was not able to reproduce this issue. Do you have caching on the site that might prevent changes from showing on the front end?

8) Is there a way to merge events, venues and/or organizers? A few of our users have doubled up on venues, and rather than having to go in to find out which one goes with which event, it would be handy to be able to merge two venues and choose which one should be used (in admin).

We have no feature to merge events, venues, or organizers.

9) Is there an easy way to remove the (See all) link for recurring events?

The easiest way to do this is by css.

10) Is there an easy way to remove the link from all venues and organizers? I just want them listed in grey, but not clickable.

There is no filter to do this. You would have to edit the templates following the themer’s guide.

11) Is there a way to make recurring events have one URL (instead of by date)?

Not possible to change this.

Let me know what you find out.

Thanks

[Support Droid]

This topic has not been active for quite some time and will now be closed.

If you still need assistance please simply open a new topic (linking to this one if necessary)
and one of the team will be only too happy to help.

[Author]

Posts