Community Events Add-On: Organizer & Venue field settings are swapped

[S.]

Hello – We have purchased Events Calendar PRO and the Community Events Add-On. We have the settings for Community Events Add-On as follows:

Users cannot create new Venues – NOT CHECKED
Users cannot create new Organizers – CHECKED

However, on the LIVE page http://jfs.dmediasites.com/events/community/add the opposite is showing. It is allowing users to create a new Organizer (which we don’t want) but NOT allowing them to create a new venue (which we DO want).

[Victor]

Hi S. Berman!

Thanks for reaching out to us! Let me help you with this. 🙂

I can see in the link you sent us that I’m able to create a venue but not an organizer, just like you say it is set in the Community Settings.

Did you manage to solve this issue? Let me know about it.

Best,
Victor

[S.]

Hello. In this link that I sent earlier: http://jfs.dmediasites.com/events/community/add … user can add a new Organizer but can’t add a new Venue. We want the OPPOSITE to be true. How can we fix this? In the settings we have it set correctly but that is not how it displays live. See the screenshots.

[Victor]

Hi There!

Thanks for following up with this.

In your link I can create a venue, but cannot create an organizer. I think there is a chance you are confusing the “Add another organizer” button with the ability to create an organizer.

If you click the dropdown options for Venue and Organizer you will see the difference. See here > https://cloudup.com/cqBOiH61r1f

Let me know about it.

Best,
Victor

[Support Droid]

Hey there! This thread has been pretty quiet for the last three weeks, so we’re going to go ahead and close it to avoid confusion with other topics. If you’re still looking for help with this, please do open a new thread, reference this one and we’d be more than happy to continue the conversation over there.

Thanks so much!
The Events Calendar Support Team

[Author]

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